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Terms and Conditions

29th July 2019 by spoton123

This Privacy Policy governs the manner in which Spot On Villa Rentals LTD collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.cyprusonlineholidays.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Spot On Villa Rentals.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Spot On Villa Rentals has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Reservations

All reservations are subject to the exact names on the original booking form upon booking and under no circumstances can these names be altered without written consent from the company. In addition, the number of people residing in the villa must not exceed the allowed limit per property and no other person is allowed to reside in the property throughout your stay without written consent from the company. We do not except young groups of guests, our homes are aimed at families and couples. Each reservation must have a person over the age of 25years old. Sub letting of the property is not allowed. Spot On Villa Rentals reserves the right to check passports for your name and date of birth. Absolutely no events or parties must take place at the properties without prior consent.

Use of facilities

Properties are set up with guests in mind, however not necessarily set up with individual needs catered for such as wheel chairs, stair railing, pool safety nets or stair gates. It is your responsibility to ensure children are safe and being watched at all times especially in pool areas, lifts, stairs. No life guards are on duty at pools, there is no diving or jumping and you must be aware that tiled floors can become slippery when wet. You rent these properties understanding that you use these facilities at your own risk. We do have a selection of rental items available from stair gates, play pens, walkers, high chairs and more to assist with younger travelers and are happy to assist with wheelchairs, walkers and more however we ask that you contact us to assist you.

Property Responsibility

We take no responsibility for guests items stored in the property or property grounds. It is your responsibility to makes sure that doors and windows are locked and items are placed out of sight. Although Cyprus is a very safe country, we ask that you adopt the same safety precautions as you would in your own home. Some safes are provided, you use these at your own risk.

Payments

In order to confirm any booking, each property has a different % that will be paid as a first payment, this is usually between 20-30% of the total accommodation cost must be paid at the time of reservation. 8 weeks prior to arrival, the balance of 70-80% must be paid in full. If the booking is less than 8weeks prior to your arrival, full payment is required to confirm the booking. The company does not accept payments of cash sent through the post. We accept certified cheques, visa & mastercard, paypal and bank transfers to our account, any charges are payable by yourself. Prices are worked out on a nightly basis in euros, although exchange rates in to other currencies are available, these are provided solely for informational purposes and the payment required by ourselves is in euros. Prices listed on our website are subject to change / alter at any time without notice.

Availability

Our aim is to keep availability as up to date as possible on our site and all 3rd party platforms, however a booking is not considered guartanteed until a payment has come through and the booking has been accepted by one of our team. We urge you to wait for confirmation from us before booking other parts of your travel such as car hire / flights as availability changes every minute and we take no responsibility for bookings that are not confirmed.

Arrival and departure times

Each property has its own check in / checkout time which can be located on the property information page of the property you are booking. Typically this is 15:00 (3pm) checkin and 11am checkout. Late check outs are subject to the discretion of the property owner or the company upon request. Please note you will incur an additional charge subject to half of the original nightly booking rate or a 60€ fee in some cases. When booking your flights, please be aware of your arrival time as your arrival time may be early morning, in which case you have the option to check into the property at 3pm or book the villa from the previous day in order to gain immediate access to the property upon your arrival. We hold no responsibility if you book incorrect dates that do not correlate with these times and no refund will be given for early checkout or late arrivals.

Cancellation by yourself

You have the right to cancel a booking at any time before or during your vacation however; no refund will be made for any monies paid and sub leasing is not permitted. For cancellations that were not at your own will, ie, if incurred involuntary you may be covered by insurance or the company may offer you the right to transfer the villa to another persons name providing they meet the terms and conditions.

Cancellation by the villa owner or company

The company reserves the right to withdraw or cancel a villa booking at any time. In the unlikely event that this occurs, you will be offered the choice of renting another property through the company, subject to availability with the price difference payable, refundable as appropriate. As an alternative you will be offered a full refund of monies paid towards the property. No compensation is payable by the company.

Personal conduct

It is your responsibility to ensure that all members of your party act appropriately throughout the entire duration of your stay. The behavior of all members of the party should not cause offence or danger to others or risk damage to the property or property premises, including property belonging to others. Under these circumstances, the company / owner has the right to terminate your contract with us and you will be evicted from the property without notice. In this event, no refunds, compensation or reimbursements of an cost of expense to yourself will be paid as a result of this. Furthermore, you will be liable to reimburse the company for any expenses what so ever it occurs as a result of your behavior. Smoking is not permitted inside any of our properties. Smoking is permitted in outdoor areas but all cigarette ends are to be appropriately disposed of and not left on floors or thrown over balconies. Some properties do not permit smoking outdoors either which will be noted on the advert at the time of booking and also the contract. Key loss or call out services for issues which were of cause by yourself will be charged at 25euros for the initial call out and 15euros per hour after that accordingly. For loss of keys or locking yourself out of a property you should inform us immediately. The charges will be payable extra from the security bond and you will be liable to pay for any cost that occurs from the result of this.

Insurance

Please insure that you have covered your party with travel insurance as both the company or the property owner will not be held responsible for injury that may result while renting or using any of the properties offered on this website. You rent the property at your own risk.

Liability

Spot on villa rentals ltd acts only as a booking agent for privately owned properties. The company accepts no liability whatsoever for any aspects of the arrangements or for any loss, personal injury or death however incurred throughout your stay. It is the intention of spot on villa rentals ltd to provide you with as much accurate information as we can, along with the quality and facilities of the properties, we do not accept responsibility for problems occurring throughout your stay as the property is entered at your own choice. All information has been provided in good faith and no liability is accepted by spot on villa rentals ltd for any misinterpretation or misprint of property material, availability or accommodation. Anything within the property can be replaced / changed or removed from the property by the owner at any time. Items of furniture may be replaced with other items of a different type, for example from wear and tear or an upgrade. Some items such as candles may be used and not replaced. We hold no responsibility for changes / non present items within the property that may change from the original photos or description of the property. Should the flight or your means of transport be canceled or delayed in any way, we do not take responsibility for this and no refund will be given on loss of time at the chosen property. In the same matter, we also do not take responsibility for any problems, discrepancies that may occur through bookings or car hire or taxi / airport transfer services arranged by ourselves. We merely offer informational services and will provide you with the contact details of the company you have booked, we accept no liability in this matter. We will not be liable for any loss, breach or delay due to any cause beyond our reasonable control including though not limited to force majeure (for example, unforeseeable or unusual circumstances beyond our control), the consequences of which we could not avoid. These include but are not limited to oversight or errors by third parties, war, terrorist activity, industrial dispute or civil commotion, riot, natural or nuclear disaster, fire, flood, earthquake, adverse weather conditions or the threat of any of these forces including water shortages or electrical trips. Although each property and property premises including pools and gardens are thoroughly maintained and looked after by the owners or their chosen property manager, Spot on villa rentals ltd cannot be held responsible for any breakdown or problem of mechanical items such as washing machines, dryers, dishwashers, fridges, freezers, air conditioning units, televisions, satellites, DVD players and swimming pools etc. We will on your behalf endeavor to resolve the problem as quickly as possible, however both the property owner and the company are not liable to pay any compensation for the disruption. No responsibility is accepted by spot on villa rentals or the property owners for the occupants personal safety for any accidents or injury sustained within the property or on the property grounds, especially drawing attention to the children being unaccompanied or unsupervised in the use of spas or swimming pools where adult supervision is required at all times as no life guard is on duty. Please insure that you have covered your party with travel insurance as both the company or the property owner will not be held responsible for injury that may result while renting or using any of the properties offered on this website. You rent the property at your own risk.

Breakages and cleanliness

A refundable damage deposit of between 200 – 500euros in cash is required for each property. This amount is used to cover damages that may occur to the property or property premises by any member of the party and is refundable upon departure if no damages have been made. Any damages or faults must be reported within 24hours of arrival otherwise any damages found, you will be liable to pay for in full, even if this amount exceeds the damage deposit received by the company with difference payable to spot on villa rentals immediately prior to departure. Under no circumstances must any property be removed from within the property outside or vissa versa and the property is subject to conditions of fair use. Spot on villa rentals ltd accepts fair wear and tear to the property, its furniture, equipment, fixtures and fittings, however any damage above and beyond that which may normally be considered as fair wear and tear caused and carried out by the occupants or by guests of the occupants will be deemed to be the responsibility of the said occupants and financial compensation will be sought. Consistent abuse of the property or its contents will result in possible eviction. Although we provide cleaners, all properties are let under the understanding that the property should be left in the same way as found, clean and tidy and all personal waste removed and placed in the appropriate bins and furniture put back where it was found on arrival. Charges will occur for properties left in extremely bad conditions of up to 150euros which is of the discrepancy of spot on villa rentals.

Disruption to your stay

It is our intention to provide you with a relaxing and undisturbed holiday; however, spot on villa rentals cannot be held responsible for construction work carried out by third parties in the proximity to any of the listed properties on our website that may cause inconvenience or affect the enjoyment of the rental property. We undertake to notify our clients if we become aware of any construction activity prior to arrival; however we are generally not notified in advance and are not involved in the planning of these works. In most cases we are in no position to prevent or demand cessation of any construction works in motion.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.