Arrival & Departure FAQ’s
Arriving in Cyprus
We have outlined a few common questions for your arrival in Cyprus below. If there is something you are unsure about, please let us know.
Finding the property
How do i find the rental property
Once you have booked the property we will send you a PDF version of the arrival information and directions to the property. Please print this off and bring it with you as it contains contact information and the property address.
How do i enter the property
All properties offer a 24hour checkin service. There will be a key box system at the villa / apartment and you will be given a four digit code to access the keys.
Once you have the key, close the box back up and jumble the numbers around.
* Only use this box on arrival and departure.
Where can I find the property address
The property address is written in the PDF document that was sent to you after you booked.
Car Hire & Transfers
Where will my taxi be waiting for me
If you have booked an airport transfer through us, then the driver will be waiting just outside arrivals with your name on clip board.
The driver will speak English and knows where the properties are located.
You pay the driver directly
How do i find my car hire
If you have booked car hire through us, then the car hire representative will be waiting just outside arrivals with your name on clip board.
You pay the car hire company directly.
Can you book taxis / transfers for me
Yes we can arrange this for you. Please contact us by email and we will arrange this for you.
Can you book car hire for me
Yes we can arrange this for you, please have a look at our website under the car hire section or email us for a quote.
What time is my checkout
Your checkout time is usually between 10am and 11am (please refer to your booking PDF for exact information). Unless you have booked and paid for a late checkout, you will need to have departed the property before this time.
What do i have to do before i leave
We do not expect you to spend your last day cleaning, but we would appreciate if you arrange the following before you leave:
1. Empty out all rubbish from bins.
2. Please leave the property in a respectful way – it is still someones home
3. Please ensure the BBQ is left clean
4. Before you leave double check every window and door is locked up and place the keys back in the box and jumble the numbers around after you have closed it.
At the property
Can i drink the water
Not all properties have drinking water and those that do will have a smaller tap feature attached to the main tap (hot and cold) which is drinking water. Whilst it is drinking water we still prefer and recommend bottled water, we do however use the drinking water for cooking. This is entirely up to you.
Can I put toilet paper in the toilets
You can put toilet paper down the toilet, but please use small quantities of paper. Our pipes are much smaller than the UK and toilets will get blocked if you use large quantities at a time.
** Please do not put tampax, sanitary towels or nappies of any sort down the toilet.